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Knowledge base

General

Frequently Asked Questions 9

Q. I just replaced my wireless (Wi-Fi) router what do I need to do?
Q. How do I change my primary email address?
Q. I need to change my account password. How do I do this?
Q. I did not get my setup email, what do I do?
Q. Why do I get internet connection lost alerts?

Solving Common Problems 8

Elertus and SafElert Sensor Setup
Troubleshoot Occasional Loss of Internet Alerts
Troubleshoot Consistent Loss of Internet Alert
False Movement Alerts
False Alerts - Door Open/Closed

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