Solving Common Problems

Elertus and SafElert Sensor Setup
Before you begin you will need: Your Elertus/Liberty SafElert Sensor and included AA batteries A computer, smartphone or tablet with Wi-Fi cap...
Tue, 26 Sep, 2017 at 5:05 PM
Troubleshoot Occasional Loss of Internet Alerts
Tip: If you are receiving consistent "Loss of Internet Connection" alerts there's a different solution for you, click here. If you have b...
Thu, 29 Jun, 2017 at 2:03 PM
Troubleshoot Consistent Loss of Internet Alert
Tip: If you are receiving occasional "Loss of Internet Connection" alerts there's a different solution for you, click here. If you have bee...
Thu, 29 Jun, 2017 at 2:06 PM
False Movement Alerts
Tip: If you are receiving false "Door Open/Closed" alerts there's a different solution for you, click here. The SafElert uses vibrations r...
Thu, 29 Jun, 2017 at 2:17 PM
False Alerts - Door Open/Closed
Tip: If you are receiving false "Movement" alerts there's a different solution for you, click here. The SafElert's "Door Open"...
Thu, 29 Jun, 2017 at 2:15 PM
How to Add or Change a Contact
Adding or editing a contact for the Elertus/SafElert device can be done through the online control center or through the smartphone/tablet app. The instruct...
Wed, 21 Jun, 2017 at 2:29 PM
How to Add or Change Alerts
Adding or changing alerts for the Elertus/SafElert device can be done through the online control center or through the smartphone/tablet app. The instructio...
Wed, 21 Jun, 2017 at 2:30 PM
I Setup My Elertus or SafElert but Did Not Get My Setup Email. What Do I Do?
You have completed the Sensor Setup for your new Elertus or Liberty SafElert and the LED light on your sensor turned green indicating that it connected ...
Tue, 13 Jun, 2017 at 3:22 PM