A: There is a One-Year Limited Warranty on the Elertus and SafElert device.
The full warranty description is as follows:
This product is warranted to be free of defects in material and workmanship for one year
from date of activation.
Elertus will, at its election and as the purchaser’s or end user’s sole and exclusive
remedy for any breach of the limited warranty set forth above, repair or replace this
product if a defect in material or workmanship is identified and communicated to Elertus
within the one-year period described above. Elertus is not responsible for removal or
reinstallation costs. This warranty is not valid in cases where damage to this product is
the result or arises out of misuse, abuse, incorrect repair or improper wiring or installation.
To notify Elertus of any breach of the foregoing limited warranty and to obtain warranty
service, contact Elertus Customer Support by e-mail to support@elertus.com
to obtain a Return Materials Authorization (“RMA”) number and
instructions for returning your defective product to Elertus.
IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED, EXCEPT WHERE
SUCH DISCLAIMER IS PROHIBITED BY APPLICABLE LAW. ELERTUS AND/OR THE
SELLER DISCLAIM(S) ANY AND ALL LIABILITY FOR SPECIAL, INCIDENTAL AND
CONSEQUENTIAL DAMAGE IN ANY WAY ASSOCIATED WITH OR RELATED TO THE
PURCHASE, INSTALLATION AND/OR USE OF THIS
PRODUCT.
Some states/provinces do not allow limitations on how long an implied warranty lasts, or
the exclusion or limitation of special, incidental or consequential damages, so these
limitations and exclusions may not apply to you. This warranty gives you specific legal
rights. You may also have other rights which vary from state/province to state/province.
This is Elertus’ exclusive written warranty.